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Job description

To ensure the delivery of high quality front of house services in line with Derry City and Strabane District Council’s standards of operation..

Responsibilities

• Undertake the operational management and security of the centre including supervision of staff during performance hours in the absence of the Centre Manager.
• Key holder for opening, closing and security of building on performance nights.
• Responsible for monies held at reception and in combination safe when received from merchandise sales and promoters on performance nights.
• See Job Information Pack

Skills and Qualifications

Essential Skills

• A minimum of 5 GCSEs (Grade A-C) or equivalent level of qualifications
• A minimum of 1 years relevant experience in a customer focused environment. To include: Cash handling processes Dealing effectively with customer complaints Managing health and safety at work Supervising staff
• Competency in the use of Microsoft office suite; Knowledge of Health and Safety at Work; Knowledge of employee relations issues

Further Information

Hard copy applications will be made available on request Location: Alley Theatre