Fast Track To Customer Service Manager
Job description
The employer is: B&M. We are one of the UK's fastest growing retailers and, with our ongoing expansion plans, there’s never been a better time to join us! We offer amazing on the job training, internal development, and career succession - 80 percent of our Managers are home grown. Ideal candidates will be enthusiastic, focused & driven team players with a passion for retail & delivering great service! As a Customer Service Manager, you will be responsible for the cash office and checkout area, ensuring that the highest standards of service are provided for our customers. At B&M, we offer great benefits including discount in our stores and our colleague portal offers additional discount for retailers, hospitality & much more! .
Responsibilities
- Drive a team to deliver personable, polite and prompt service in the checkout area.
- Act as a role model displaying exceptional service to our customers.
- Be highly visible and approachable to customers and colleagues.
- Coach colleagues to ensure they demonstrate the appropriate skills and knowledge in the checkout area.
- Ensure compliance of company stock control procedures within the appropriate timelines.
- Ensure company property, cash and stock are secure at all times.
- Play a vital part in continuing to make our stores a fun place to work!
Skills and Qualifications
Essential Skills
- A flexible approach.
Desirable Skills
- Experience of managing a small team, in a fast paced retail environment.
- Strong numerical and problem solving skills.
- The ability to think on your feet.
Further Information
The employer is: B&M. Although this is a part-time temporary opportunity, hours may be extended and it could lead to a permanent position. The job advert may end before the closing date if requested by the employer. Wage: 16-17 £6.40, 18-20 £8.60, 21 plus £11.44 per hour
Application Information
JOBSTART IS OPEN TO 16-24 YEAR OLDS. If you are on UC contact your Work Coach via your Journal. If you are in receipt of JSA, IS or ESA phone a Work Coach on 0300 200 7807. If you are 16-24 years old, unemployed, not in education or training and not in receipt of benefits phone 028 90726788.
- Vacancy ID
- 1654258
- Job Sector
- General Management
- Area
- Co Down
- Location
- Damolly, Newry
- Salary
- See Further Information
- No. vacancies
- 1
- Contract Type
- Temporary
- Weekly hours
- 25
- Published date
- 30/04/2024
- Closing date
- 11/06/2024
- Worktime
- Various shifts to be confirmed with employer.