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Job description

You will support the team in a busy tanning and beauty salon to provide a high quality, cost effective service, delivered in a professional and caring manner to impeccable standards. In order to achieve this, you will: Help prepare and fully maintain the salon before clients arrive. Tidy up throughout the day and thoroughly clean all areas after clients leave to keep the salon in impeccable condition and to reduce the risk of infection. Help provide the highest standard of service for all clientele by working in a professional and caring manner. Meet and greet all clients by interacting in a professional manner, using excellent positive communication skills, both verbal and non-verbal to make them feel at ease. Help, support and work in reception as required, receive and make phone calls and manage appointments. Keep completely confidential any information regarding clients or other staff. Have excellent timekeeping skills and always be punctual. Update stock details and alert the manager when stocks are running low. Be an excellent team player who is capable of using your initiative at all times, even when working alone. If you see something needing done, do it. Abide by all company policies and procedures. Attend to any other reasonable duties or tasks as required. Smile and enjoy your job!

Responsibilities

• Provide excellent customer service.
• Greet customers and assist them in selecting the appropriate sunbed session.
• Operate the sunbed equipment and ensure proper usage by customers including completing ID checks to ensure legal compliance with age restrictions on sunbed use.
• Maintain cleanliness and hygiene standards of the salon including sanitising sunbeds after each use.
• Answer customer enquiries and provide information about our complete range of products and services.
• Book and manage beauty appointments, in person and via phone call.
• Process payments accurately and efficiently.
• Assist with inventory management including restocking products as needed.

Skills and Qualifications

Essential Skills

• Applicants must be 18 years old and over (to complete ID checks on customers).
• Strong communication and interpersonal skills.
• Enthusiastic, customer-oriented approach.
• A passion and enthusiasm for our products.
• Basic IT skills to use the instore technology.
• Demonstrate exceptional customer service skills.
• Good numeracy and accuracy skills.
• Good attendance and punctuality.

Desirable Skills

• Basic knowledge of cash handling and POS systems.
• Previous retail or customer service experience.
• Knowledge of beauty treatments and cosmetic products.

Further Information

The Employer is: SUNKISSED TANNING & BEAUTY LIMITED Although this is a part-time temporary opportunity, hours may be extended and it could lead to a permanent position. The job advert may end before the closing date if requested by the employer. 16/17 £6.40, 18/20yrs £8.60, 21yrs or over £11.44 per hour.

Application Information

JOBSTART IS OPEN TO 16-24 YEAR OLDS. If you are on UC contact your Work Coach via your Journal. If you are in receipt of JSA, IS or ESA phone a Work Coach on 0300 200 7807. If you are 16-24 years old, unemployed, not in education or training and not in receipt of benefits phone 028 90726788.