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Job description

The Employer is: FARIDA FA LTD. Is responsible for ensuring a customer’s in-store experience runs as smoothly as possible. Customers will often seek out a retail assistant as a first point of contact if they need to find a specific item or process a transaction quickly, so being up-to-date on stock and company processes is a must. Also process the sale of merchandise in the store or on-line and supervise the regular restocking of the store’s product shelves. Retail assistants also need to be as knowledgeable as possible on all the products and services their company offers, so customers aren’t left with any doubts regarding whether or not they are making the right purchasing decision.

Responsibilities

• Receiving, unpacking and arranging new shipments from suppliers and vendors.
• Arranging and labelling goods in the display shelves.
• Assisting customers in finding the products they are looking for.
• Processing customer payments at the checkout point/till.
• Addressing customer complaints and inquiries.
• Providing shopping advice and recommendations to customers.
• Cleaning and rearranging the store after hours.
• Performing periodic price audits to resolve price discrepancies.
• Collaborating with other team members to keep the sales floor area clean and organised at all times.
• Assisting the team in social media advertising such as creating, posting, running professional ads , etc... and other related tasks.
• Updating customer records in the companys database as required.
• Handling product returns and payment refund requests.
• Reporting any inventory or service issues to management and the appropriate Account Manager immediately.

Skills and Qualifications

Essential Skills

• Full understanding of their companys product catalogue.
• Elementary mental maths.
• Excellent personal presentation and a professional attitude.
• Excellent communication skills.
• The ability to resolve conflicts and deal with difficult customers.
• Customer service skills.
• Proficiency in using a point of sale system (POS) and inventory management software.
• Proficiency in Sales-force platform.
• Strong knowledge of MS Office suite.
• Knowledge in product promotions.
• Ability to conduct effective sales.
• Ability to work well with a team.

Further Information

The Employer is: FARIDA FA LTD. Although this is a part-time temporary opportunity, hours may be extended, and it could lead to a permanent position. The job advert may end before the closing date if requested by the employer. Location: 14-16 Dublin Road, Unit 4, Belfast, United Kingdom Farida Fa Ltd is a beauty shop offering a unique and personal way of bringing out that glamorous you that is inside. We combine effective ingredients and everything beauty to help you look good and feel good. Our product ranges (100 percent natural and handmade) or to be more specific, essential oils have been used for quite long time to help ease skin conditions and for aromatic reasons. Studies have shown essential oils are easily absorbed through the skin (especially when bathing / showering), making FaridaFa products an easy and ideal way to enjoy the amazing health and wellness benefits.

Application Information

JOBSTART IS OPEN TO 16-24 YEAR OLDS. If you are on UC contact your Work Coach via your Journal. If you are in receipt of JSA, IS or ESA phone a Work Coach on 0300 200 7807. If you are 16-24 years old, unemployed, not in education or training and not in receipt of benefits phone 028 90726788.