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Job description

Working for a Not for Profit organisation. Range of benefits including Holiday entitlement 39 days each year inclusive of statutory and public holidays rising to 44 days after 10 years service. Pension 9 percent Employer contribution. Following successful completion of probationary period, an application can be made for hybrid working. Free car parking..

Responsibilities

• Maintaining databases and spreadsheets
• Producing general correspondence
• providing clerical/secretarial assistance in line with organisational procedures
• Dealing with customer queries
• Setting up courses
• Setting up qualifications
• Using relevant management information systems/databases and the website
• Preparing supporting information and marketing materials for qualifications and courses
• Organise, attend and take minutes for the Business Development team and disseminate minutes as and when required

Skills and Qualifications

Essential Skills

• A minimum of 5 GCSEs at Grade C to include English Language and Mathematics or above or equivalent vocationally related qualification/s (this may include Level 2 Essential Skills)
• A minimum of 2 years relevant work experience in a clerical/administrative office environment
• Experiance of Maintaining databases and spreadsheets, Producing general correspondence, Experience of providing clerical/secretarial assistance in line with organisational procedures, Dealing with customer queries
• The ability to use a wide range of IT packages in a working environment and up to date knowledge of using Microsoft Office (e.g. Word; Excel; Outlook, Internet) along with a working knowledge of using a CRM
• Strong organisational/administration skills with the ability to plan and prioritise tasks with attention to detail in line with required timeframes
• Excellent communication (written and oral) and interpersonal skills with a strong customer awareness and focus

Further Information

This is a full time, permanent role. Free parking available and hybrid option after probation.