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Job description

We are looking for a qualified Spa Therapist to provide professional and engaging wellness therapies and massage treatments to our clients. You will offer a full range of treatments to fulfil different client needs and objectives..

Responsibilities

• Explaining massages, treatments, and therapies to guests and providing suitable recommendations as needed.
• Acknowledge and respond to relevant customer queries, needs and expectations
• Enquiring about guests' medical conditions and allergies before providing spa services.
• Deliver a variety of spa services (body treatments, massages, facials, waxing and manicure/pedicure) in a safe and comfortable manner
• Keep documentation and maintain clients files
• Maintain equipment and sample inventory of products
• Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use.
• Keep a clean and stocked room
• Suggest and promote retail products or additional services
• Uphold hygiene standards and follow health and safety regulations
• Cooperate with and report on administration on any arising issues
• Apply best practices and be up to date with market trends

Skills and Qualifications

Essential Skills

• Beauty Industry recognised qualifications: NVQ L2 & L3 Beauty Therapy/ Confederation of International Beauty Therapy & Cosmetology (CIBTAC)/ Comite International D'Esthetique et de Cosmetologie (CIDESCO).
• Sound knowledge of anatomy, physiology, and different massage techniques.
• Proven work experience as a Spa Therapist
• Hands on experience in massage techniques, manicures, pedicures, waxing and face/body therapies
• Able to apply attention to details.
• Communication and customer service skills
• Patience and respect.
• Positive attitude
• User level computer skills
• Experience in sales will be considered an asset

Desirable Skills

• 1 to 2 years proven experience working as a spa therapist.
• Degree or current license in aesthetics or physiotherapy
• Elemis training in treatments and products.
• Jessica Nails trained.
• Working knowledge of computerised Spa diary and management system.
• CPR and First Aid certifications are advantageous.
• Excellent organisational skills.
• Have time management skills to ensure appointments run to schedule.

Further Information

Our website is www.killyhevlin.com for further information on our hotel. We are an Equal Opportunities Employer. We supply uniform, meal on duty, on-the-job & essential product training, secure staff car parking, employee of the month award, staff discounts. No staff accommodation. Evidence required of Right to Work in UK/NI & Immigration Status.