Medical Reception Coordinator / Supervisor


Job description

At Laganview Medical Practice we envisage that the Coordinator/Supervisor will have overall coordination of the main reception area and provide support to our patients, receptionists, practice manager and GP’s..

Responsibilities

  • Supervision of reception staff
  • Management of the weekly staff rota
  • Prioritising workload in Reception
  • Dealing with IT/computer issues
  • Advising on patient queries
  • Staff Training
  • Overseeing all Ordering of Stock within the Practice
  • Treatment Room queries and appointments
  • Record management, organising scanning of charts for GP2GP
  • Improvement of quality, standards and procedures within the Reception area
  • Prescription Security
  • Co-ordination of all QOF clinics
  • Maintaining and monitoring Registrations/EDT/Workflow/VMS/Lab-links
  • Managing GDPR/Solicitors requests
  • Maintain efficient coding system for all admin and clinical information
  • DES/LES/NILES Management
  • Organising and Coordinating Clinics as and when required eg: Flu/Covid
  • Update and maintain Practice Policies and Procedures as necessary

Skills and Qualifications

Essential Skills

  • GCSEs in English, Maths at Grade C or above, or the equivalent
  • A minimum of 1 years coordinator, supervisory experience working in a GP Practice, Health Care setting, Office environment OR A minimum of 2 years experience of working in a medical reception or a health care environment office, reception
  • Excellent customer relations skills and a demonstrable experience of managing customer expectations.
  • IT problem solving skills and experience of working with computer packages such as Word, Excel.
  • Must be able to demonstrate strong leadership skills.

Further Information

Work time is 8.30am to 5.00pm

Vacancy ID
1550289
Job Sector
Secretarial and Administration
Area
Co Antrim
Location
Lisburn
Salary
Negotiable
No. vacancies
1
Contract Type
Permanent
Weekly hours
25
Published date
24/05/2022
Closing date
05/07/2022
Worktime
8.30am to 5.00pm

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