Medical Reception Coordinator / Supervisor
Job description
At Laganview Medical Practice we envisage that the Coordinator/Supervisor will have overall coordination of the main reception area and provide support to our patients, receptionists, practice manager and GP’s..
Responsibilities
- Supervision of reception staff
- Management of the weekly staff rota
- Prioritising workload in Reception
- Dealing with IT/computer issues
- Advising on patient queries
- Staff Training
- Overseeing all Ordering of Stock within the Practice
- Treatment Room queries and appointments
- Record management, organising scanning of charts for GP2GP
- Improvement of quality, standards and procedures within the Reception area
- Prescription Security
- Co-ordination of all QOF clinics
- Maintaining and monitoring Registrations/EDT/Workflow/VMS/Lab-links
- Managing GDPR/Solicitors requests
- Maintain efficient coding system for all admin and clinical information
- DES/LES/NILES Management
- Organising and Coordinating Clinics as and when required eg: Flu/Covid
- Update and maintain Practice Policies and Procedures as necessary
Skills and Qualifications
Essential Skills
- GCSEs in English, Maths at Grade C or above, or the equivalent
- A minimum of 1 years coordinator, supervisory experience working in a GP Practice, Health Care setting, Office environment OR A minimum of 2 years experience of working in a medical reception or a health care environment office, reception
- Excellent customer relations skills and a demonstrable experience of managing customer expectations.
- IT problem solving skills and experience of working with computer packages such as Word, Excel.
- Must be able to demonstrate strong leadership skills.
Further Information
Work time is 8.30am to 5.00pm
- Vacancy ID
- 1550289
- Job Sector
- Secretarial and Administration
- Area
- Co Antrim
- Location
- Lisburn
- Salary
- Negotiable
- No. vacancies
- 1
- Contract Type
- Permanent
- Weekly hours
- 25
- Published date
- 24/05/2022
- Closing date
- 05/07/2022
- Worktime
- 8.30am to 5.00pm