Order Processing & Service Executive


Job description

You will be an ambassador for Sysco in all that you do, working with integrity and a strong sense of customer first, you will be passionate about consistently delivering on the Customer Experience we promise to our Customers..

Responsibilities

  • Act as the first point of contact with our customers through our contact channels, consistently displaying full ownership of customer requests.
  • Constantly put the customer at the heart of everything you do.
  • Process all customer enquiries, orders and general administration timely and accurately.
  • Develop and maintain product knowledge of our products and the prices while also being market aware of our competitors.
  • Able to take on board ongoing training and development, and strives to become better.
  • Build long-term sustainable working relationships with customers and related parties by being the Voice of Sysco.
  • Liaise with and support our field-based Sales Representatives to ensure that customers' pricing and orders are processed timely and accurately.

Skills and Qualifications

Essential Skills

  • Willingness to engage in conversations with customers to determine suitability of products.
  • Capability of proving credibility with customers and building strong customer relationships.
  • Excellent and accurate literacy and numeracy skills, attention to detail.
  • A keen interest in delivering superb customer service by seeing issues through to resolution.
  • Flexible with the ability to work to across multiple shift pattern.

Further Information

On offer: Annual Leave; Service Leave; Well being Day; Service Recognition; Learning & Development; STAR Award; Colleague Sysco Discount; Lifestyle Savings Platform on a number of well-known brands and retailers. Work time, mornings/days/afternoons, to be confirmed.

Vacancy ID
1551993
Job ref.
TSE/04/2022
Job Sector
Sales
Area
Co Antrim
Location
Lisburn
Salary
£10.10-£11.32 per hour.
No. vacancies
6
Contract Type
Permanent
Weekly hours
40
Published date
01/06/2022
Closing date
30/06/2022
Worktime
Morning/Days/Afternoons, to be confirmed.

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