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Job description

Being a part of Ireland’s largest foodservice provider means joining a team that is passionate about the world of food and dedicated to the growth and support of the industry. Here at Sysco, our wide, national network aims to serve thousands of cafés, restaurants and bars throughout the country that make up our customers. Though we have always been a local organisation, being a part of Sysco means we retain an international focus that offers our employees the opportunities to learn, develop and pursue the career they have always wanted. You will be an ambassador for Sysco in all that you do, working with integrity and a strong sense of customer first, you will be passionate about consistently delivering on the Customer Experience we promise to our Customers..

Responsibilities

• Act as the first point of contact with our customers through our contact channels, consistently displaying full ownership of customer requests.
• Constantly put the customer at the heart of everything you do.
• Process all customer enquiries, orders and general administration timely and accurately.
• Develop and maintain product knowledge of our products and the prices while also being market aware of our competitors.
• Able to take on board ongoing training and development, and strives to become better.
• Build long-term sustainable working relationships with customers and related parties by being the Voice of Sysco.
• Liaise with and support our field-based Sales Representatives to ensure that customers' pricing and orders are processed timely and accurately.

Skills and Qualifications

Essential Skills

• Willingness to engage in conversations with customers to determine suitability of products.
• Capability of proving credibility with customers and building strong customer relationships.
• Excellent and accurate literacy and numeracy skills, attention to detail.
• A keen interest in delivering superb customer service by seeing issues through to resolution.
• Flexible with the ability to work to across multiple shift pattern.

Further Information

Work time, mornings/days/afternoons. On offer: Annual Leave; Service Leave; Well being Day; Service Recognition; Learning & Development; STAR Award; Colleague Sysco Discount; Lifestyle Savings Platform on a number of well-known brands and retailers.