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Job description

Act as a first point of contact, offering a professional service to members. Build relationships with members. Help and support our customers by providing information on products. Carry out a range of daily branch tasks including those for start of day, till operations, account / miscellaneous transactions, till balancing, nominal receipts and withdrawals processing and end of day. Carry out a range of investment tasks in relation to account opening, passbooks, investment receipts and withdrawals, account closure and account amendments..

Responsibilities

• Act as a first point of contact, offering a professional service to members.
• Build relationships with members.
• Help and support our customers by providing information on products.
• Carry out a range of daily branch tasks including those for start of day, till operations, account / miscellaneous transactions, till balancing, nominal receipts and withdrawals processing and end of day.
• Carry out a range of investment tasks in relation to account opening, passbooks, investment receipts and withdrawals, account closure and account amendments.

Skills and Qualifications

Essential Skills

• 6 GCSE passes (or equivalent) at Grade C or above, including English and Maths
• Minimum 2 years experience in a customer facing role with administration duties
• Excellent communication & numeracy skills
• IT literate and proficient in the use of Microsoft Office

Further Information

Work time Monday to Friday.

Application Information

Please apply via: https://vacancies.riadaresourcing.com/vacancies/12529/customer-service-advisor.html