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Job description

Brook street is looking for enthusiastic individuals with a 'can do' attitude for numerous customer focused roles for a public sector client based in Belfast. Your role will involve providing a face to face service and supporting customers with their visa and citizenship applications. .

Responsibilities

• Capture and digitise information as part of a process.
• Act as a first point of contact for customers.
• Manage customer expectations, interact and display professionalism at all times.

Skills and Qualifications

Essential Skills

• Excellent communication and interpersonal skills.
• The ability to develop and maintain good working relationships with colleagues.
• Basic IT skills, as appropriate systems training will be provided.
• Effective problem-solving skills and be a team player.

Desirable Skills

• Working in a customer-facing environment.
• Working in a high-volume processing environment

Further Information

Worktime: 8am-4pm. To apply email your CV to the employer.