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Job description

The post holder is responsible for the provision, development and management of the day-to-day running of the Litigation Department and will act as the Trust’s Co-ordinator, and first point of contact for Legal claims Coronial Investigations Inquest Hearings and Ex-gratia payments. The post holder will support the Head of Information Governance & Litigation Services, in leading the Litigation Department, to work in partnership with the Trust’s external legal service providers, to ensure the effective management and development of procedures and processes necessary to deal with all issues arising out of all claims (professional, employer and/or occupier liability) brought against the Trust to ensure they are maintained in accordance with the Trust’s Procedural Arrangements for the Management of Claims and Engagement of Legal Services. The post-holder will support and work closely with the Head of Information Governance & Ligation Services and in collaboration with clinical and social care governance colleagues, to ensure an integrated approach to governance is adopted. S/he will support the culture of openness and learning across the Trust. The post holder is responsible for the provision of information to the Trust’s Governance Assurance Committee. The post-holder will have first line management responsibility for staff within the Litigation Services Department and will oversee operational matters and report to a designated Head of Service in the absence of the Head of Information Governance & Litigation Service. .

Responsibilities

• To ensure that service standards, objectives and targets are met and take action to address any delays, in keeping with the departments escalation policy and protocol
• To liaise and communicate with relevant personnel across all disciplines within the Trust and with the Trusts external legal services providers office (DLS & Coroners Service, NI), to ensure effective processing of claims & coronial investigations

Skills and Qualifications

Essential Skills

• HNC / HND or equivalent / higher relevant qualification in a management / business/legal related subject and at least 3 years' experience at Band 5 or above (or equivalent) working in a governance, risk management or litigation environment.
• University degree in a management / business/legal related subject, and worked for at least 2 years at Band 5 or above (or equivalent) in a governance, risk management or litigation environment
• A minimum of 2 years' experience managing a team.

Desirable Skills

• Experience working within Risk management, governance or a litigation environment. Operational knowledge of litigation/claims database system.

Further Information

Ards Community Hospital, Lough House. Monday - Friday 9am-5pm.