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Job description

Responsibility for Reception & Administration within the Medical Practice. .

Responsibilities

• Greeting patients in person and on telephone, making, cancelling appointments.
• Update patients computer records as directed.
• Liaising with various agencies where required to provide repeat prescriptions when authorised.
• Coordinate patient appointments, hospital letters etc with staff members to ensure procedures are effective.
• Diary management.
• Organising, filing and maintaining patient records.
• Maintain a tidy reception desk and public areas.
• Updating and maintenance of the practice filing system to include scanning of patient/ practice correspondence.

Skills and Qualifications

Essential Skills

• Previous experience in a similar role (to include telephone & face to face contact).
• Fully computer literate.
• Evidence of working in a team & on own initiative.
• Excellent communication & organisational skills.
• Flexibility to cover sickness & holidays.
• 4 GCSE's grade A-C including English & Maths (or equivalent).

Desirable Skills

• Working within a GP surgery advantageous however full training will be given.
• Experience in a customer care role.

Further Information

Worktime between Surgery opening times: 8.30am - 6pm. 37.5 hours per week Monday - Friday. £20,003 per annum. Permanent role.