Facilities Administrator

Job description

D G Green & Sons Limited are one of the leading Facilities Management, Building and Civil Engineering Contractors working throughout Northern Ireland. We are seeking to recruit a Facilities Administrator to join the D G Green & Sons Limited Facilities Management Division. .


  • Support with all administrative tasks.
  • Plan and schedule work that needs to be carried out Communicating with Other Teams/Clients/Sub-Contractors.
  • To provide administration support to all clients and stakeholders.
  • Provide a helpdesk function to ensure customers have a point of contact.
  • Resolve customer queries.
  • Monitoring various inboxes- responding to queries and prioritising in order of urgency.
  • Ensuring visits are booked with clients and accesses to the site are arranged.
  • To raise Reactive, Response, PPM and scheduled job requests/jobs on system.
  • Respond to helpdesk emails within a timely fashion.
  • Raising new work on the system and closing down work orders.
  • Answer the telephone and address all enquiries in a timely and professional manner.
  • Provide support to the Facilities Management and Maintenance team on the raising and closing of Reactive, Response, PPM and Scheduled job requests within the D. G. Green & Sons Ltd helpdesk.
  • Utilise the D. G. Green & Sons Ltd helpdesk system for the raising of Purchase Orders and the subsequent processing of the associated Invoices for compilation to the Accounts Department on a weekly basis.
  • Prepare and collate all documentation for Sub-Contractors payment.

Skills and Qualifications

Essential Skills

  • 3 years' minimum experience of working in a busy help desk primarily on in-house manual systems.
  • Knowledge of facilities processes.
  • Able to work as part of a multi-functional team.
  • Well organised with the ability to prioritise.
  • Working knowledge of CAFM systems and building operations, awareness of facilities disciplines to allow effective allocation of work order.
  • High calibre IT skills and presentation capability.
  • Must be willing to undertake a multi-functional role.
  • Previous experience working with Facilities Management or a Scheduling role.
  • Proficient in all Microsoft Packages such as Excel, Word and Outlook.

Further Information

Work time: 8.30am - 5.00pm. Salary: Negotiable based on experience. To apply email your CV to the employer.

Vacancy ID
Job ref.
Job Sector
Secretarial and Administration
Co Antrim
See Further Info.
No. vacancies
Contract Type
Weekly hours
Published date
Closing date
8.30am - 5.00pm, days to be confirmed

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