Facilities Administrator


Job description

D G Green & Sons Limited are one of the leading Facilities Management, Building and Civil Engineering Contractors working throughout Northern Ireland. We are seeking to recruit a Facilities Administrator to join the D G Green & Sons Limited Facilities Management Division. .

Responsibilities

  • Support with all administrative tasks.
  • Plan and schedule work that needs to be carried out Communicating with Other Teams/Clients/Sub-Contractors.
  • To provide administration support to all clients and stakeholders.
  • Provide a helpdesk function to ensure customers have a point of contact.
  • Resolve customer queries.
  • Monitoring various inboxes- responding to queries and prioritising in order of urgency.
  • Ensuring visits are booked with clients and accesses to the site are arranged.
  • To raise Reactive, Response, PPM and scheduled job requests/jobs on system.
  • Respond to helpdesk emails within a timely fashion.
  • Raising new work on the system and closing down work orders.
  • Answer the telephone and address all enquiries in a timely and professional manner.
  • Provide support to the Facilities Management and Maintenance team on the raising and closing of Reactive, Response, PPM and Scheduled job requests within the D. G. Green & Sons Ltd helpdesk.
  • Utilise the D. G. Green & Sons Ltd helpdesk system for the raising of Purchase Orders and the subsequent processing of the associated Invoices for compilation to the Accounts Department on a weekly basis.
  • Prepare and collate all documentation for Sub-Contractors payment.

Skills and Qualifications

Essential Skills

  • 3 years' minimum experience of working in a busy help desk primarily on in-house manual systems.
  • Knowledge of facilities processes.
  • Able to work as part of a multi-functional team.
  • Well organised with the ability to prioritise.
  • Working knowledge of CAFM systems and building operations, awareness of facilities disciplines to allow effective allocation of work order.
  • High calibre IT skills and presentation capability.
  • Must be willing to undertake a multi-functional role.
  • Previous experience working with Facilities Management or a Scheduling role.
  • Proficient in all Microsoft Packages such as Excel, Word and Outlook.

Further Information

Work time: 8.30am - 5.00pm. Salary: Negotiable based on experience. To apply email your CV to the employer.

Vacancy ID
1583789
Job ref.
DG19;006
Job Sector
Secretarial and Administration
Area
Co Antrim
Location
Lisburn
Salary
See Further Info.
No. vacancies
1
Contract Type
Permanent
Weekly hours
40
Published date
04/01/2023
Closing date
03/02/2023
Worktime
8.30am - 5.00pm, days to be confirmed

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