Sales Support Administrator

Job description

The Sales Support Administrator will provide administration and support services to assist with the running of the Sales function. The successful candidate will work across the following areas: Sales Support; Customer Renewals; Customer Service and working with Sales Reps.


  • Liaise with Sales Reps on customer account activity
  • Liaise with Sales Administrators in the coordination of dispatching orders
  • Process and allocate payments to customer accounts
  • Research competitor product offering
  • Research competitor websites
  • Assist Manager with Account Management & Sponsorship Contracts
  • Maintain department records, including spreadsheets and databases that track sales and customers
  • Research that supports the team, such as gathering information that could be useful to the sales team
  • Liaise with administrative assistants from other departments
  • Follow up on customer queries and complaints
  • Assist with processing sales orders as and when required
  • Provide an exceptional level of customer service at all times
  • Identify opportunities to improve procedures and enhance the customer service experience
  • Participate in all job training and coaching
  • Ensure good working relations are maintained with colleagues at all times

Skills and Qualifications

Essential Skills

  • A minimum of 2 years work experience in an office environment, preferably production based.
  • Excellent verbal and written communication
  • Strong organisation skills
  • Ability to work well under pressure/in a fast-paced environment
  • Attention to detail
  • Ability to multi-task
  • Proficient in MS Office suite of programs
  • Advanced level of MS Excel knowledge and understanding (Essential)
  • Enjoys a challenge, determined and motivated
  • Good ability to work with others and a positive attitude
  • Ability to prioritise own workload
  • Flexibility with working hours (essential)

Further Information

Work Time: 08.30-17.30 Monday to Thursday, 08.30 -12.30 Friday

Vacancy ID
Job ref.
Job Sector
Co Tyrone
£10.82 per hour
No. vacancies
Contract Type
Weekly hours
Published date
Closing date

You may also be interested in...


Sales/Office Administrator

Gas and Controls Limited

Area: Co Antrim
Closing date: 10 Feb 2023


Sales Representative

Avon Cosmetics

Area: All of Northern Ireland
Closing date: 20 Feb 2023


Team Leader

Avon Cosmetics

Area: All of Northern Ireland
Closing date: 20 Feb 2023