Sales Support Administrator


Job description

The Sales Support Administrator will provide administration and support services to assist with the running of the Sales function. The successful candidate will work across the following areas: Sales Support; Customer Renewals; Customer Service and working with Sales Reps.

Responsibilities

  • Liaise with Sales Reps on customer account activity
  • Liaise with Sales Administrators in the coordination of dispatching orders
  • Process and allocate payments to customer accounts
  • Research competitor product offering
  • Research competitor websites
  • Assist Manager with Account Management & Sponsorship Contracts
  • Maintain department records, including spreadsheets and databases that track sales and customers
  • Research that supports the team, such as gathering information that could be useful to the sales team
  • Liaise with administrative assistants from other departments
  • Follow up on customer queries and complaints
  • Assist with processing sales orders as and when required
  • Provide an exceptional level of customer service at all times
  • Identify opportunities to improve procedures and enhance the customer service experience
  • Participate in all job training and coaching
  • Ensure good working relations are maintained with colleagues at all times

Skills and Qualifications

Essential Skills

  • A minimum of 2 years work experience in an office environment, preferably production based.
  • Excellent verbal and written communication
  • Strong organisation skills
  • Ability to work well under pressure/in a fast-paced environment
  • Attention to detail
  • Ability to multi-task
  • Proficient in MS Office suite of programs
  • Advanced level of MS Excel knowledge and understanding (Essential)
  • Enjoys a challenge, determined and motivated
  • Good ability to work with others and a positive attitude
  • Ability to prioritise own workload
  • Flexibility with working hours (essential)

Further Information

Work Time: 08.30-17.30 Monday to Thursday, 08.30 -12.30 Friday

Vacancy ID
1585381
Job ref.
SSA001
Job Sector
Sales
Area
Co Tyrone
Location
Strabane
Salary
£10.82 per hour
No. vacancies
1
Contract Type
Permanent
Weekly hours
39
Published date
13/01/2023
Closing date
27/01/2023

You may also be interested in...

...

Sales/Office Administrator

Gas and Controls Limited

Area: Co Antrim
Closing date: 10 Feb 2023

...

Sales Representative

Avon Cosmetics

Area: All of Northern Ireland
Closing date: 20 Feb 2023

...

Team Leader

Avon Cosmetics

Area: All of Northern Ireland
Closing date: 20 Feb 2023