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Job description

Our Client in Antrim are actively recruiting for a Customer Service Assistant to join their team. The Customer Service assistant reports to the customer service manager. Ensure the Service Centre understands and satisfies the customer requirements..

Responsibilities

• Ensure the Service Centre understands and satisfies the Customer requirements
• Provide solutions to a customer issue from receipt to final solution
• Provide excellent customer service at all times

Skills and Qualifications

Essential Skills

• Previous experience in a Customer Service role
• Good communication skills both written and oral with good networking skills
• Previous experience with software operating systems including Microsoft Office
• Ability to remain focused in a pressured environment

Further Information

Work time Monday to Friday 9am to 5pm. If you are interested in this role, please call 028 2542 0140 and ask for Danielle.