Mental Health and Wellbeing Worker

Job description

MACS Wellbeing Support Service provides mental health support and mentoring to children and young people aged 16-25. Wellbeing workers support children and young people who experience low mood, suicidal ideation and self-harm to build resilience, increasing coping strategies and develop support networks. Children and young people will receive individualised support through support planning, regular reviews and keeping safe planning where appropriate. Support is also provided through use of volunteer mentors and group work..


  • Ensure all young people are cared for and supported through appropriate staffing.
  • Adhere to NISCC Code of Conduct and MACS Policies and Procedures including; Child Protection, Adult Safeguarding and Lone Working in order to safeguard young people and staff.
  • Provide holistic, practical support to young people on a one to one and group basis to manage their mental health.
  • Proactively maintain a waiting list, prioritising young people, and providing fortnightly telephone support.
  • Maintain and review accurate and up to date records including support plans, keeping safe plans and contact records.
  • Work effectively within a team, ensuring information is communicated with young people and external agencies including mental health services, social services etc.
  • Recording and communicating in line with statutory, funder and MACS requirements.
  • To be proactive in service development, network with external agencies and promote the profile of MACS.
  • To contribute to the induction and support of new staff.
  • Advocate for young people to ensure they have their voices heard.
  • Promote team cohesion with a solution focused approach and the use of the Decision-Making Model.
  • Engage in reflection, personal and professional development both personally and as part of a team.
  • Support the Manager to recruit, train and support volunteers.
  • Prepare for, manage and support mentoring matches.
  • Identify need for group work opportunities, creating and facilitating groups to enhance social and personal development.
  • To meet to with manager monthly in supervision and work on agreed targets in line with funding contracts.
  • Manage budgets and identify sources of funding to meet needs of young people and apply independently for this.
  • Undertake any other duties as required.

Skills and Qualifications

Essential Skills

  • 2 years' experience of working with Children and Young people aged 16-25 who have experienced mental ill-health.
  • Or: Degree in Social Work, Youth and Community Work or similar and 1 year's experience of working with Children and Young people aged 16-25 who have experienced mental ill health.
  • Experience of successfully liaising with a variety of agencies.
  • Experience of delivering groupwork.
  • Demonstrate resilience and compassion when working with young people.
  • A full current driving licence, business insurance and access to a car is required so as to be able to meet the requirements of the post in full.

Desirable Skills

  • Experience of recruiting, training and supporting volunteers.

Further Information

Worktime: 35 hours per week to include evenings and weekends. Please Note: The above vacancies are currently open. We will review applications daily and will be in touch as soon as possible if we’d like to invite you for interview. If you would like to speak to someone about the role in more detail, or if you face any obstacles to completing an application, please get in touch.

Application Information

To apply Visit: and submit an application form or email: if you have any further queries.

Vacancy ID
Job Sector
Charity and Voluntary
£21,388 per annum.
No. vacancies
Contract Type
Weekly hours
Published date
Closing date

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