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Job description

The postholder will be require to provide high quality, efficient and effective clerical support to the following areas within the HSC Recruitment Shared Service Centre (RSSC); Reception Receipt & Delivery Team Data Transfer Team It is expected that the postholder will be trained across each of these teams to ensure service continuity during staff absence or peaks and troughs in activity. In all instances the postholder will be involved with a range of data entry activities, logging and receipting mail / email and preparing information for transmission to other teams both within and outside the HSC Recruitment Shared Service Centre (RSSC). .

Responsibilities

• To provide clerical support to relevant teams within RSSC, including but not limited to Reception, Receipt & Delivery Team and Data Transfer.
• To carry out general filing duties to include the archiving/ cleansing of records in accordance with departmental and organisational policies maintaining filing systems both manual and computerised within the Recruitment centre.
• Respond to routine enquiries in the relevant mailboxes/ issue logs/phones from staff/customers where relevant and investigate queries as required escalating anything of concern to management.

Skills and Qualifications

Essential Skills

• A minimum of 5 GCSEs at Grades A-C including English Language or equivalent / higher qualification OR 1 years experience in a clerical / administrative role
• A working knowledge in the use of information technology to include Microsoft office as a minimum

Desirable Skills

• Experience in a high volume Recruitment Environment

Further Information

Location: BSO Rosewood villa. Work time: Monday - Friday 9am-5pm.