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Job description

Libraries NI is seeking to recruit motivated and reliable Library Assistants to join our team in the Derry and Strabane Council Area. These are permanent part time roles, supporting the provision of library resources and library services to our customers. Terms and Conditions of employment are National Joint Council for local government and successful post holders will have access to: Annual leave entitlement for the full leave year is 22 days (pro rata for part time posts) increasing to 28 days after five years service. In addition there are 12 statutory holidays. Local Government Pension Scheme and benefits Occupational Sick Pay Scheme Occupational Health Services Access to Private Health Care Schemes Health and Wellbeing Employee Assistance Provision Learning and Development opportunities Enhanced Maternity/Adoption and Paternity Leave Flexible Working / Work Life Balance Career Break scheme There are currently 3 immediate permanent part-time posts awaiting appointment as follows: Derry Central 15 hours per week Strabane Library 14 hours per week Strathfoyle Library 26 hours and 30 minutes per week Libraries NI is seeking to create a reserve list of motivated and enthusiastic individuals for Part Time Library Assistant vacancies that arise in libraries in the Derry and Strabane council area during a 12 month period. Libraries located in this area are: Castlederg Library, Creggan Library, Derry Central Library, Newtownstewart Library, Shantallow Library, Strabane Library, Strathfoyle Library and Waterside Library. Applicants will be required to indicate their preferred library location(s) as part of the application process. Successful candidates will be placed on a reserve list for a period of 12 months and may be offered a permanent or temporary part time (maximum 29 hours per week) Library Assistant vacancy as and when it arises. The closing date for applications is Friday 10 February 2023 at 11:59pm. We are an equal opportunities employer. We welcome applications from all suitably qualified persons. All appointments will be made on merit. Where a competition identifies more appointable candidates than there are available vacancies, a Reserve List may be created in order of suitability for further appointments within Libraries NI. This may be used for up to 12 months to fill the same or like vacancies with a similar job description and personnel specification and on the same salary scale, normally within the same location or department without further testing of merit. .

Responsibilities

• Assist clients to make best use of services, facilities: Handling enquiries, requests, Helping clients to select and use library resources, facilities, Registering clients, Introducing, explaining services to all clients. Use of complaints procedure
• Assist with the routine delivery of the programme of promotional activities to include school class visits, story time, user education events, special initiatives etc
• Assist with the day to day routine procedures and the delivery of client focussed library services in the areas of learning, information, leisure and culture
• Assist with collation of statistics and maintenance of appropriate records as required
• Play an active role within the team in ensuring that all services are provided to consistently high standards and comply with current library policy and procedures
• Provide the first response to comments and complaints from the public within the guidelines of the Library Services complaint procedure

Skills and Qualifications

Essential Skills

• A minimum of five GCSE/GCE O levels at grades A-C or equivalent, including English and Maths or equivalent/higher qualification
• At least one year experience working with the public in a face to face customer focused environment
• Experience of using current Information Communication Technology (ICT) for accessing, selecting and using information
• Experience of working in a team environment

Desirable Skills

• Experience of supporting, contributing to or delivering events or activities
• Experience of providing a face to face service to a diverse range of the public, which must include evidence of working with children and older people, in a customer focused environment
• Experience of working in a public, academic or specialist Library

Further Information

Wage: £21,575 to £21,9468 per annum pro rata (NJC points 5-6) . Be able to work a mix of mornings, afternoons, evenings and weekends as required, both at base and in other service points as required. Have no criminal record which would prevent working with children and/or adults at risk. Further details are available from the Libraries NI website by clicking the APPLY NOW button, by telephone: (028) 3839 9458 or email: HRRecruit@librariesni.org.uk Links: https://careers.librariesni.org.uk/vacancies/vacancy-search-results.aspx?extapp=true https://careers.librariesni.org.uk/ HRRecruit@librariesni.org.uk www.librariesni.org.uk