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Job description

To work closely with the Home Manager, assisting in any matters arising, maintaining continuity in day-to-day running of the Home.

Responsibilities

• Deal effectively with all enquiries from residents/relatives, Social Services, RQIA, sales representatives and any other outside agencies
• To deal with all visitors enquiring about bed vacancies
• Manage the Human Resources for the Home including selection and recruitment, disciplinary process and absence management
• Ensure all records relating to the Home are correct and up to date.
• To source cover to ensure adequate staffing levels are in place
• To ensure confidentiality in relation to personal information and data relating to the company.
• Assist the Nurse Manger with the management of the computer package used for care records
• Organise and minute staff meetings as and when required.
• Ensure the website and social media are updated
• Adhere to company policies and procedures
• Provide administration support to Home Manager and Company Directors
• To assist in dealing with any relatives/service users/ staff complaints and liaise appropriately to the person in charge
• To be flexible and adaptable in participating in other jobs, as necessary, for the smooth running of the home
• Manage Estates of the Home to RQIA standards, working with the Maintenance Manager
• Ensure best value in terms of the ordering of supplies for the Home
• Assist in the monthly payroll function reporting to Head Office within deadlines
• Assist in collating invoices reporting to Head Office within deadlines
• This job list indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list.

Skills and Qualifications

Essential Skills

• 5 GCSEs inc Maths and English to minimum Grade C
• Excellent communication skills both verbal and written
• Good interpersonal skills
• Proficient in Microsoft Office

Desirable Skills

• Knowledge of the Nursing Home sector including awareness of the RQIAs minimum standards

Further Information

Work Time: 9am-5pm Monday - Friday Rathfriland Manor Nursing Home Successful candidate must have the following; Satisfactory Access NI Satisfactory References Full driving licence