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Job description

An exciting opportunity has arisen for a Cashier/ Clerical Officer to join our team. This is an excellent opportunity to join a leading and growing Credit Union with over 10,000 members. WHO WE’RE LOOKING FOR: Waterside Credit Union Ltd wishes to appoint an experienced Cashier/Clerical Officer to provide a friendly and efficient frontline service to members and to carry out a range of financial and administrative duties. Reporting directly to the Manager, the Cashier/Clerical Officer will provide an efficient service to members within the authorised limits granted by the manager..

Responsibilities

• Answering the telephone, managing member queries and processing requests for payments by debit card.
• Processing and checking foreign exchange transactions and balancing currency each day.
• Processing loan applications and approving loans within the remit set by the manager.
• Supporting the marketing/promotion of the Credit Union through social media/website.
• Dealing with credit union members compliantly concerning lodgements and withdrawals and daily balancing of cash.
• Dealing with new membership applications and following procedures for account opening.

Skills and Qualifications

Essential Skills

• 5 GCSE's (Grade C or above) including Maths and English
• At least 1 year's cash handling experience obtained within the last 3 years.
• A minimum of 1 year's customer services experience with excellent customer services skills.

Desirable Skills

• Relevant higher-level qualification in business/finance
• 2 year's recent cash handling experience

Further Information

Full application pack including the job description is available by emailing manager@wcu.uk.com or via the website. Tuesday - Friday 9.00am - 5.00pm and Saturday 9.00am - 2.30pm.