Welfare Advice Officer

...

Apex Housing Association

Employer Location: Londonderry
Phone Number: 02871304800
Email: jobs@apex.org.uk
Web: www.apex.org.uk/jobs

Job description

To provide a high quality and professional financial inclusion/welfare reform advice to Apex tenants, ensuring tenants’ income is maximized. To deliver advice to tenants and support them to access debt advice, money management, low cost borrowing, tenancy set-up and sustainment services and digital inclusion..

Responsibilities

  • To provide a high quality and professional financial inclusion/welfare reform advice to Apex tenants, ensuring tenants income is maximised.
  • To deliver advice to tenants and support them to access debt advice, money management, low cost borrowing, tenancy set-up and sustainment services and digital inclusion, etc.
  • To work with colleagues, providing advice and training, collecting and managing information to ensure effective delivery of services.
  • To share information and ideas to improve service delivery and liaise with staff on a day to day basis to ensure tenancies are sustained and households are supported.
  • To maintain and develop knowledge to enhance service delivery.

Skills and Qualifications

Essential Skills

  • 3rd Level Qualification Plus 1 years experience delivering welfare benefits and money advice.
  • OR Educated to A level standard plus 2 years experience delivering welfare benefits and money advice.
  • Demonstrable experience of delivering welfare benefits and money advice.
  • Experience of working with external partners to develop financial inclusion initiatives.

Further Information

Worktime: Office hours, to be confirmed. Unfortunately we don't accept CVs or Job Centre Application Forms so please apply online via our website: www.apex.org.uk/jobs All forms must be submitted by the closing date.

Application Information

Please apply online via our own website: www.apex.org.uk/jobs (paste into a web browser)

Vacancy ID
1587300
Job ref.
WAO/02/23
Job Sector
Childcare and Social Work
Area
Derry or Londonderry
Location
Derry/Londonderry, Head Office
Salary
£30,151 to £33,820 per annum pro rata
No. vacancies
1
Contract Type
Permanent
Weekly hours
37
Published date
31/01/2023
Closing date
14/02/2023
Worktime
Office hours, to be confirmed.

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