Welfare Advice Officer
Apex Housing Association
Employer Location: LondonderryPhone Number: 02871304800
Email: jobs@apex.org.uk
Web: www.apex.org.uk/jobs
Job description
To provide a high quality and professional financial inclusion/welfare reform advice to Apex tenants, ensuring tenants’ income is maximized. To deliver advice to tenants and support them to access debt advice, money management, low cost borrowing, tenancy set-up and sustainment services and digital inclusion..
Responsibilities
- To provide a high quality and professional financial inclusion/welfare reform advice to Apex tenants, ensuring tenants income is maximised.
- To deliver advice to tenants and support them to access debt advice, money management, low cost borrowing, tenancy set-up and sustainment services and digital inclusion, etc.
- To work with colleagues, providing advice and training, collecting and managing information to ensure effective delivery of services.
- To share information and ideas to improve service delivery and liaise with staff on a day to day basis to ensure tenancies are sustained and households are supported.
- To maintain and develop knowledge to enhance service delivery.
Skills and Qualifications
Essential Skills
- 3rd Level Qualification Plus 1 years experience delivering welfare benefits and money advice.
- OR Educated to A level standard plus 2 years experience delivering welfare benefits and money advice.
- Demonstrable experience of delivering welfare benefits and money advice.
- Experience of working with external partners to develop financial inclusion initiatives.
Further Information
Worktime: Office hours, to be confirmed. Unfortunately we don't accept CVs or Job Centre Application Forms so please apply online via our website: www.apex.org.uk/jobs All forms must be submitted by the closing date.
Application Information
Please apply online via our own website: www.apex.org.uk/jobs (paste into a web browser)
- Vacancy ID
- 1587300
- Job ref.
- WAO/02/23
- Job Sector
- Childcare and Social Work
- Area
- Derry or Londonderry
- Location
- Derry/Londonderry, Head Office
- Salary
- £30,151 to £33,820 per annum pro rata
- No. vacancies
- 1
- Contract Type
- Permanent
- Weekly hours
- 37
- Published date
- 31/01/2023
- Closing date
- 14/02/2023
- Worktime
- Office hours, to be confirmed.