Credit Controller
Energia Group
Employer Location: ANTRIMEmail: careers@energiagroup.com
Web: https://www.energiagroup.com/careers/
Job description
Reporting to the Credit Control Team Leader, the main objective of the Credit Controller role is to reduce arrears in line with target, improving company’s cash flow while at the same time ensuring all market Codes of Practice, Data Protection and in-house department procedures are followed. The role will involve incoming and outbound telephone calls, investigative work to locate debtors, working with third party agencies and reporting information when required to the Regulatory Department. Power NI and Energia are seeking to recruit someone with experience in a customer specialist role. .
Responsibilities
- Making outbound calls to customers in line with company procedure.
- Taking inbound calls and dealing with customer queries promptly and efficiently.
- Managing a debt list portfolio.
Skills and Qualifications
Essential Skills
- A minimum of 1 year previous Credit Control experience in a fast paced / target driven environment.
- Excellent telephone manner with experience of working daily on inbound and outbound calls with effective negotiation.
- Demonstrable strong communication skills and a well organised approach.
- Experience of working towards KPIs.
- Proficient in Microsoft Office applications.
Further Information
Work time 9am - 5pm.
- Vacancy ID
- 1587404
- Job Sector
- Accountancy and Finance
- Area
- Belfast
- Location
- Belfast
- Salary
- £22,000 - £25,000 per annum
- No. vacancies
- 3
- Contract Type
- Permanent
- Weekly hours
- 37
- Published date
- 31/01/2023
- Closing date
- 12/02/2023
- Worktime
- 9am - 5pm
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