Call-Handler
Job description
Welcoming and ensuring all visitors who enter sign in accordingly, sanitize in accordance with Covid-19 guidelines. Manage booking system in reference to: Booking, Cancelling, Rescheduling and recording of appointments, events and training. Inform appropriate person of visitor’s arrival. .
Responsibilities
- Day to day office administration duties
- Filing and organisation of data
- Photocopying
- Supporting administration work of Director of Services when required
- Prepare and update workshop bookings
- Support the administration set up of meetings, workshops, support groups etc.
- Liaise with other agencies in reference to invites, networking of events.
- Ensure appropriate telephone answer message is left to include, closing times, notice of holidays and helpline numbers.
- Prepare information and update data on telephone log, in-house notes, visitors, and referrals made as and when required.
- Distribute and respond to letters received.
- Answering and dealing with telephone calls within their role and professional limitations to include information go include information on La Dolce Vita Project.
- Prepare required letters E.G: cancellation, DNA, and next appointment.
- Recording of letters sent in accordance with GDPR.
Skills and Qualifications
Essential Skills
- G.C.S.E Maths
- G.C.S.E English
- Knowledge of Microsoft office
- 2 years administration experience
Further Information
Work time: 09.30 am to 5.00 pm
- Vacancy ID
- 1587684
- Job ref.
- LDVPHSCFeb2023
- Job Sector
- Secretarial and Administration
- Area
- Derry or Londonderry
- Location
- Derry/Londonderry
- Salary
- £10.00 Per hour
- No. vacancies
- 1
- Contract Type
- Temporary
- Weekly hours
- 15
- Published date
- 02/02/2023
- Closing date
- 16/03/2023
- Worktime
- 09.30 am to 5.00 pm