Call-Handler

...

La Dolce Vita Project

Phone Number: 02871377272
Web: www.la-dolce-vita-project.com

Job description

Welcoming and ensuring all visitors who enter sign in accordingly, sanitize in accordance with Covid-19 guidelines. Manage booking system in reference to: Booking, Cancelling, Rescheduling and recording of appointments, events and training. Inform appropriate person of visitor’s arrival. .

Responsibilities

  • Day to day office administration duties
  • Filing and organisation of data
  • Photocopying
  • Supporting administration work of Director of Services when required
  • Prepare and update workshop bookings
  • Support the administration set up of meetings, workshops, support groups etc.
  • Liaise with other agencies in reference to invites, networking of events.
  • Ensure appropriate telephone answer message is left to include, closing times, notice of holidays and helpline numbers.
  • Prepare information and update data on telephone log, in-house notes, visitors, and referrals made as and when required.
  • Distribute and respond to letters received.
  • Answering and dealing with telephone calls within their role and professional limitations to include information go include information on La Dolce Vita Project.
  • Prepare required letters E.G: cancellation, DNA, and next appointment.
  • Recording of letters sent in accordance with GDPR.

Skills and Qualifications

Essential Skills

  • G.C.S.E Maths
  • G.C.S.E English
  • Knowledge of Microsoft office
  • 2 years administration experience

Further Information

Work time: 09.30 am to 5.00 pm

Vacancy ID
1587684
Job ref.
LDVPHSCFeb2023
Job Sector
Secretarial and Administration
Area
Derry or Londonderry
Location
Derry/Londonderry
Salary
£10.00 Per hour
No. vacancies
1
Contract Type
Temporary
Weekly hours
15
Published date
02/02/2023
Closing date
16/03/2023
Worktime
09.30 am to 5.00 pm

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