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Job description

As an Applications Engineer at Randox you will be responsible for providing technical support to customers, maintaining and servicing medical devices, verifying and managing supplier changes and supporting engineer documentation. You will work closely with other members of the customer service team to ensure that customer needs are met efficiently and effectively, while adhering to regulatory requirements for the medical device industry..

Responsibilities

• Implementation of quality control on Rx Series clinical chemistry instruments.
• Installation of Rx analysers on customer sites.
• Deliver training in the operation and basic maintenance of analysers to internal staff and external customers.
• Reviewing technical documents including clinical equipment manuals.
• Validation of analyser products and reviewing IQ,OQ,PQ document.
• Providing technical and customer support.
• Fault-finding and troubleshooting assessing equipment malfunctions effectively.
• Adherence to company Positive work Environment Policies, health & safety procedures, and the maintenance of a safe working environment.

Skills and Qualifications

Essential Skills

• Be qualified to at least degree standard in Biochemistry, Chemistry, Immunology or a Life Science.
• Have experience in clinical chemistry and applications knowledge.
• Possess excellent communication skills (written and verbal).
• Ability to work effectively with others to establish and maintain good working relationships with internal departments and customers.
• Possess excellent organisational skills.
• Be computer literate.
• Be available for extensive travel worldwide.
• Hold a full UK driving licence.

Desirable Skills

• Experience in computer hardware.
• Experience of a variety of medical instrumentation.
• Experience of engineering.

Further Information

Work time: 08:40 - 17:20.