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Job description

The post holder will work as part of a team assisting in the support and delivery of ICT Operations Services within the Trust. The post holder will primary focus on the delivery and management of the ICT Service Desk .

Responsibilities

• To work across all the relevant systems as directed by the ICT Strategy
• To lead and manage the Service desk team, and provide analysis reports to Senior ICT Managers

Skills and Qualifications

Essential Skills

• University degree or a recognised equivalent professional qualification in an Information Communication and Technology (ICT)1 discipline AND worked for at least 2 years in Information & Communications Technology (ICT)
• HND or recognised equivalent professional qualification in an Information Communication and Technology (ICT) discipline AND worked for at least 3 years in Information & Communications Technology (ICT)

Desirable Skills

• Broad awareness of Health and Social Care (HSC) organisation, functions and current issues

Further Information

Work Time: To be confirmed. Ulster hospital. ICT Team Lead Service Desk Manager Band 6. UH, Home 6