Visitor Ambassador


Job description

The post holders will be responsible for the provision of an efficient and comprehensive information and welcome service including handling enquiries, clerical, administrative and cashier duties where appropriate. The post will have a primary location at either Cockle Row Cottages, Groomsport, Exploris, Portaferry or The Moat, Donaghadee, but may also involve working at other centres in Bangor, Newtownards, other parts of the Borough and occasionally elsewhere. .

Responsibilities

  • Handling enquiries.
  • Clerical administrative.
  • Cashier duties where appropriate.
  • Customer service.
  • Please refer to Council website for a full description of the duties - ardsandnorthdown.getgotjobs.co.uk

Skills and Qualifications

Essential Skills

  • 5 GCSEs at grades A - C (or equivalent) including English and Maths.
  • One years experience in a customer service role dealing with the public.
  • Ability to work weekends and Public Holidays.
  • A valid driving licence with access to a form of transport that will allow fulfilment of the duties of the post or have access to a suitable form of transport which will enable the post holder to meet the requirements of the post.
  • Hold Basic Food Hygiene Certificate or be prepared to obtain the Certificate specifically for the Cockle Row Cottages post.
  • Please refer to Council website for a full description of the duties - ardsandnorthdown.getgotjobs.co.uk

Desirable Skills

  • One years experience in a customer service role dealing face to face with the public in a Tourism related or front of house function.
  • Please refer to Council website for a full description of the duties - ardsandnorthdown.getgotjobs.co.uk

Further Information

SCP 8, £22,777 pro rata per annum. Job Location various as noted in the job description. These are temporary, part-time posts. Please refer to Council website for a full description of the duties, rotas and shift patterns- ardsandnorthdown.getgotjobs.co.uk. Applications for this post will be channelled exclusively through Council’s GETGOT system. However, Council will consider requests for applications in hard copy and will provide alternative arrangements if possible. Local Government is committed to fair and equal treatment to all those seeking employment and in employment.

Vacancy ID
1592917
Job ref.
ST 12581
Job Sector
Customer Service and Call Centre
Area
Co Down
Location
Bangor
Salary
To be discussed
No. vacancies
7
Contract Type
Temporary
Weekly hours
12
Published date
16/03/2023
Closing date
31/03/2023
Worktime
Various as per JD

You may also be interested in...

...

Game and Activities Facilitator

JobStart Scheme

Area: Belfast
Closing date: 30 Apr 2024

...

Trainee Generalist Advice Worker

JobStart Scheme

Area: Belfast
Closing date: 01 May 2024

...

Customer Service Representative

JobStart Scheme

Area: Belfast
Closing date: 03 May 2024