Customer Service Engineer


Job description

Randox Laboratories is currently recruiting for a Biomedical Service Engineer to support our expanding operations. The role will provide a talented and enthusiastic individual with an excellent opportunity to pursue an exciting and attractive career in the diagnostic industry. The role will involve installation, commissioning and set-up of biomedical equipment, routine servicing and preventative maintenance of analysers and associated equipment, emergency breakdown repair of analysers and provision of technical support via telephone and e-mail to Randox customers. The successful candidate will be based in our Antrim Science Park. .

Responsibilities

  • The servicing and maintenance of all Randox analysers (Biochip and RX) and support of third-party molecular / PCR equipment on site in Randox.
  • Services include, but are not limited to: Preventative maintenance, Emergency breakdown repair of Analysers, Installation, Commissioning and Set-Up of Analyser equipment.
  • Providing direct support to the end user and global network of Randox distributors via telephone and email, maintaining service and maintenance records according to the Service Department Procedure.
  • Delivering engineering and operator training, as required, to internal staff, end customers, and distributor personnel.

Skills and Qualifications

Essential Skills

  • Must have the ability to operate and repair multiple analysers and analytical instrumentation.
  • Highly motivated with the ability to work independently and as part of a multi-disciplinary team. Excellent communication and organisational skills.
  • Computer literate.
  • Holds a full, clean driving licence.
  • Available for extensive travelling.

Desirable Skills

  • Relevant engineer qualification.
  • Experience in the medical sector.

Further Information

Work time - 08:40 - 17:20.

Vacancy ID
1592978
Job ref.
23N/CUST
Job Sector
Engineering
Area
Co Antrim
Location
Antrim
Salary
Negotiable
No. vacancies
1
Contract Type
Permanent
Weekly hours
40
Published date
15/03/2023
Closing date
15/04/2023
Worktime
08:40 - 17:20

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