Customer Service Engineer
Job description
Randox Laboratories is currently recruiting for a Biomedical Service Engineer to support our expanding operations. The role will provide a talented and enthusiastic individual with an excellent opportunity to pursue an exciting and attractive career in the diagnostic industry. The role will involve installation, commissioning and set-up of biomedical equipment, routine servicing and preventative maintenance of analysers and associated equipment, emergency breakdown repair of analysers and provision of technical support via telephone and e-mail to Randox customers. The successful candidate will be based in our Antrim Science Park. .
Responsibilities
- The servicing and maintenance of all Randox analysers (Biochip and RX) and support of third-party molecular / PCR equipment on site in Randox.
- Services include, but are not limited to: Preventative maintenance, Emergency breakdown repair of Analysers, Installation, Commissioning and Set-Up of Analyser equipment.
- Providing direct support to the end user and global network of Randox distributors via telephone and email, maintaining service and maintenance records according to the Service Department Procedure.
- Delivering engineering and operator training, as required, to internal staff, end customers, and distributor personnel.
Skills and Qualifications
Essential Skills
- Must have the ability to operate and repair multiple analysers and analytical instrumentation.
- Highly motivated with the ability to work independently and as part of a multi-disciplinary team. Excellent communication and organisational skills.
- Computer literate.
- Holds a full, clean driving licence.
- Available for extensive travelling.
Desirable Skills
- Relevant engineer qualification.
- Experience in the medical sector.
Further Information
Work time - 08:40 - 17:20.
- Vacancy ID
- 1592978
- Job ref.
- 23N/CUST
- Job Sector
- Engineering
- Area
- Co Antrim
- Location
- Antrim
- Salary
- Negotiable
- No. vacancies
- 1
- Contract Type
- Permanent
- Weekly hours
- 40
- Published date
- 15/03/2023
- Closing date
- 15/04/2023
- Worktime
- 08:40 - 17:20