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Job description

Responsible for reception & administration within the Medical Practice..

Responsibilities

• Greeting patients in person and on telephone, making, cancelling appointments.
• Update patients computer records as directed.
• Liaising with various agencies where required to provide repeat prescriptions when authorised.
• Coordinate patient appointments, hospital letters etc with staff members to ensure procedures are effective.
• Ordering ambulances and booking interpreting services and secondary care appointments as directed by the GP
• Other administrative & customer care duties as directed by the surgery management
• Process incoming & outgoing mail.
• Other administrative & customer care duties as directed by the surgery management.

Skills and Qualifications

Essential Skills

• 5 GCSEs grade A-C including Maths & English
• Minimum of 1 year's experience in an administrative / reception role
• Ability to work alone and in a team
• Proven verbal, written & interpersonal skills
• Flexibility to cover sickness & holidays
• Fully computer literate

Desirable Skills

• Working within a GP surgery advantageous however full training will be given
• Experience in a customer care role

Further Information

Work time: 8.30am - 6pm, Mon - Fri Salary negotiable depending on experience 25 days holiday per year. 11 Stat/ Public holidays. HSC Pension Uniform provided On-site parking. Good transport links to Belfast.