Customer Service Trainee

Job description

This is a new opportunity created for the JobStart Scheme with JP Corry Builders Merchants. Over the course of your placement with us, you’ll be based in one of our branches experiencing first-hand the principle of great customer service. As you go, you’ll get to grips with our business, learning about our customers and our products. In the varied role, you will spend time in various departments in the branch and get involved with merchandising stock as it comes in from suppliers..


  • Interacting with customers and answering queries.
  • Carrying out stock counts.
  • Placing customer orders.
  • Sales.
  • Learn about the products we sell, the importance of teamwork, health & safety and good housekeeping.
  • You will be shadowing colleagues dealing with a number of our customers and with time, be able to offer advice and support.
  • You will learn how to provide great service and will get a chance to work as part of a team.
  • You will develop skills in communication, both face to face and over the phone.
  • After 6 months you can expect to know the basics of merchants, the importance of health & safety, customer service and our computer system for taking customer orders and payment.

Skills and Qualifications

Essential Skills

  • Talented person that will align well with our values and way of working. Our culture is based on decency, passion and pride and they become principles that guide our business.
  • Willing to learn and present new ideas.
  • Happy to work together with colleagues and encourage others to do the same.
  • Able to make quick decisions and adapt to new ways of working.
  • Understandably it is also important that you are interested in or have a passion for customer service and sales. You need to specifically like to learn skills in this area to aid your personal development.

Desirable Skills

  • Experience of using a forklift truck is desirable but not essential.

Further Information

The Employer is: JP CORRY. Salary: Under 18 £6.40, 18-20 £8.60, 21 & over £11.44 per hour. Although this is a part-time temporary opportunity, hours may be extended and it could lead to a permanent position. The job advert may end before the closing date if requested by the employer. This opportunity is a great way to suss out what you like doing in the branch whether its being outdoors loading customers, in the warehouse, behind the counter serving customers or on the shop floor merchandising. No two days will be the same.

Application Information

JOBSTART IS OPEN TO 16-24 YEAR OLDS. If you are on UC contact your Work Coach via your Journal. If you are in receipt of JSA, IS or ESA phone a Work Coach on 0300 200 7807. If you are 16-24 years old, unemployed, not in education or training and not in receipt of benefits phone 028 90726788.

Vacancy ID
Job Sector
Retailing, Wholesaling and Purchasing
Co Antrim
See Further Information
No. vacancies
Contract Type
Weekly hours
Published date
Closing date
Between Monday to Friday 7:30am-5pm, Friday 7:30am-4pm and Saturday 8am-12pm

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