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Job description

The employer is RUSSELS FOOD AND DRINK. An exciting opportunity to gain knowledge and experience working in a customer facing role within the Retail industry. Within this role you will learn key employability skills, gain knowledge about the retail industry and develop key skills for your career and future progress. Within this role you will provide the best level of service to Russells Food and Drink customers in accordance with the Companys standards and procedures, assist the Manager in all aspects of the business including sales, security and stock control and a degree of flexibility will be required with this role in the following aspects. Hours of work, you may be asked to cover extra shifts, or change your shift at the request of Management Store Cover, you may be asked to help cover a shop near by to help with staffing levels. Over-time, you may be asked to work extra hours when/where possible to help with workload/busy periods.

Responsibilities

• To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products & services
• To assume responsibility for housekeeping standards both inside and outside the store according to Company standards.
• To ensure that stock is controlled and merchandised to Company standards at all times.
• To ensure that the premises are safe and secure at all times.
• To comply with the Company regulations with regard to cash handling and administration.
• To comply with Government legislation with regard to age related sales.
• To adhere to Company policies and proceduresTo comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation.
• Any other duties relevant and related to the post.

Skills and Qualifications

Essential Skills

• Training provided.

Desirable Skills

• Maths and English GCSE or equivalent grade C or above.
• Ability to communicate effectively with internal and external customers; appreciates the target/ audience, selects appropriate style and content and demonstrates good written, verbal and listening skills.
• Maintain a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customers expectations by delivering a high quality service.
• A good team player with the ability to work in a team environment.
• Previous retail or customer service experience.
• Previous experience of cash handling.
• Previous experience of stock handling and control.

Further Information

The Employer is: RUSSELS FOOD AND DRINK. Although this is a part-time temporary opportunity, hours may be extended, and it could lead to a permanent position. The job advert may end before the closing date if requested by the employer. Salary: £11.44 per hour.

Application Information

JOBSTART IS OPEN TO 50-64 YEAR OLDS. If you are on UC contact your Work Coach via your Journal. If you are in receipt of JSA, IS or ESA phone a Work Coach on 0300 200 7807. If you are 50-64 years old, unemployed, not in education or training and not in receipt of benefits phone 028 90726788.