Customer Services


Job description

We are recruiting for a Customer Service role to service our Northern Ireland Customers. You will provide a fast and efficient customer service to new and existing customers in Northern Ireland. You will ensure excellent customer service is always provided whilst communicating courteously and accurately. This role will cover all aspects of customer interaction from chatting online to handling complaints. Benefits: 37.5 hour per week Monday to Friday 9am to 5pm no weekend work. The successful candidate will be required to complete a four week comprehensive training programme providing you with the skills and product knowledge that you need to be successful in this role. Employees receive discount on their insurance policies purchased through the Company. Hybrid working model. Free onsite car parking.

Responsibilities

  • You will ensure that the business is fulfilling its obligations with regards to the regulatory environment and its products are tested and compliant with the relevant underwriting and rating guides.

Skills and Qualifications

Essential Skills

  • Minimum of two G.C.S.E. passes to include English Language and Maths related subjects or equivalent.
  • Excellent communication skills both written and verbal
  • Excellent and proven customer service skills
  • Customer service experience

Vacancy ID
1682525
Job ref.
091024/CSNI
Job Sector
Customer Service and Call Centre
Area
Derry or Londonderry
Location
Coleraine
Salary
£12.25 per hour
No. vacancies
1
Contract Type
Permanent
Weekly hours
37.5
Published date
03/10/2024
Closing date
11/10/2024
Worktime
Monday to Friday 9am - 5pm

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