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Job description

The post holder will work as part of a team assisting in the support and delivery of ICT Services within the Trust. The post holder will be required to: Provide Desktop Support where they will assist in the provision of ICT Technical Support and Advice to Trust Staff. Provide ICT Telecommunications Support where they will assist in the support and delivery of telecommunications Systems and Services. Provide administrative support to the ICT Department Maintain mobile voice and data communications device records

Responsibilities

• Work across all the relevant systems as directed by the ICT Strategy
• Provide administrative support to the ICT Department including preparation of files for meetings, sorting mail, maintain staff annual leave records, process phone calls.

Skills and Qualifications

Essential Skills

• HND or recognised equivalent qualification and worked for at least 1 year in an ICT service orientated environment / organisation OR Five GCSE’s at Grade C or above, including Math’s and English Language or equivalent educational qualifications
• Must possess excellent interpersonal skills including the ability to communicate clearly and effectively in a pressurised work environment.

Further Information

Location - NIAS HSCT HQ