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Job description

Regional Operations Manager - Security. Provide Account Management to allocated Clients within the Security division. Development of strategic partnerships with key stakeholders. To support the Senior Operations Manager to ensure account profitability of your area. Creating and maintaining a profitable service delivery model for all contracts to include integration of bundled services

Responsibilities

• Ensure that all employees are recruited, vetted and fully licensed in accordance with legislation and agreed Client and OCS HR policies and procedures.
• Endorse new Company initiatives and ensure they are implemented. Staff training in conjunction with both company and site guidelines and recording of same. Health & Safety Audits. Ensure scheduled and unscheduled site visits are conducted regularly
• within your region. Develop the reputation of the Organisation as the preferred and expert Supplier to this sector. Identification of new business opportunities for the Group in this Sector, to include both hard and soft services. To advise Service
• Director & Business Development Team of opportunities in this regard. Ensure contracts are operating to specification and performance of contracts are regularly audited in line with specification. To ensure Senior Operations Manager is kept informed
• of any operational progress and any potential issues. Client relationships is critical to the success of any contract performance. Ensure client satisfaction is at a high across your associated region. Ability to identify, implement and manage
• change as necessary within your region, supported by the Senior Operations Manager. Ensure accuracy of staff payments and full use of Timegate rostering tool in line with company expectations. To manage staff holidays and ensure the appropriate level
• of recruitment is completed to maintain resilience across your region. Performance Management & development of reporting team in association with HR policies and procedures. Ensure business sector is fully compliant with Industry Standards, relevant
• employment legislation, JLC requirements, ISO and Company procedures & policies. Prioritise health and safety at all levels. Ensure all incidents are reported as soon as possible after their occurrence.
• Ensure the management of on-site staff in line with company HR policies and procedures. Where necessary follow the appropriate IR steps if performance issues occur.

Skills and Qualifications

Essential Skills

• Previous Security Operations Manager background.