Administration Assistant / Receptionist


Job description

THE EMPLOYER IS: HABITAT FOR HUMANITY IRELAND At Habitat for Humanity, we believe that everyone, everywhere should have a safe place to call home. Habitat ReStore, the charity’s social enterprise, builds sustainable community and directly tackles poverty here in Ireland. ReStore enables local people to improve their homes for less, provides learning opportunities for volunteers from different abilities and backgrounds and diverts tons of reusable waste from landfill. The ReStore Administration/Reception role will assist with day-to-day operations of Habitat for Humanity ReStore. Full training and mentoring will be provided. This is an opportunity for you to work as part of a team, to learn new skills that will build your CV, and get experience that you can use in many roles going forward. There may also be an opportunity to engage in Habitat for Humanity's broader work; this could include supporting with schools/youth engagement, practical painting on the House to Home Programme or helping raise the awareness of the organisation at events.

Responsibilities

  • Provide excellent customer service, handling customer and donor queries.
  • Reception duties including answering the telephone and contacting donors or customers.
  • Responding to email enquiries from donors and customers.
  • Operating the electronic till system, including processing payments for sales made over the phone.
  • Booking in donor collections on the electronic till system.
  • Working with the Store Manager and Supervisor/s to market and promote items through social media platforms.
  • Assist with the administration and processing of Gift Aid.
  • Attend appropriate training as required.

Skills and Qualifications

Essential Skills

  • Ability to work independently and as part of a team.

Further Information

The Employer is: HABITAT FOR HUMANITY IRELAND JobStart Opportunity - Working Hours Information - Standard Hours: up to 25 hours per week. - Flexible/Reduced Hours: May be available upon approval by a Work Coach. - Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.

Vacancy ID
1745271
Job Sector
Secretarial and Administration
Area
Co Antrim
Location
Lisburn
Salary
16-17 £7.55, 18-20 £10.00, 21 plus £12.21 per hour.
No. vacancies
1
Contract Type
Temporary
Weekly hours
25
Published date
13/11/2025
Closing date
23/12/2025
Worktime
Monday - Saturday, hours between 9am - 5pm (flexible).

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