---

Job description

As part of the Data Processing & Analysis Team, the Data Processing & Analysis Officer will support the delivery of an effective, efficient and professional data processing and analysis service for NIFRS and will provide: Responsive data processing and analysis tasks that adhere to Data Governance and national best practice and guidance. Geospatial analysis of internal and external datasets to support NIFRS information needs. Timely, accurate and consistent information to support responses to internal and external requests.

Responsibilities

• As part of the Data Processing & Analysis team support the day-to-day delivery of an effective and efficient, professional digital data processing and analysis service, providing timely, accurate and consistent information.
• Identify and use both internal and external digital sources to collate data in support of NIFRS information needs
• Develop and record methodologies for digital and geospatial analysis of internal and external datasets to respond to internal and external data/information requests.
• Carry out the day to day analysis and manipulation of complex and varied data from different databases giving due consideration for the impact of data quality, information governance and UK GDPR.
• Contribute to the achievement of KPI’s for NIFRS.
• Assist in the development, implementation and maintenance of NIFRS ‘data warehouse’ and Operational Performance Reporting systems and dashboards.
• Liaise with relevant stakeholders to ensure understanding of user needs to facilitate the development of appropriate and relevant data capture and analysis methodologies.
• Research, develop & maintain technical comprehensive methodologies for all standard reports, reporting on specific incident types and ad hoc customer requests.
• Assist in the development, delivery and maintenance of a suite of internal digital reports including mapping/locational information and summary statistics.
• Provide statistics, information & data analysis along with guidance and explanation, as required, to support the development and implementation of organisational strategies, policies and procedures.
• Carry out geospatial interrogation and analysis of internal and external datasets to produce tabular and mapped output in response to customer requests.
• Support NIFRS Community Risk Analysis function through the identification, collation and analysis of appropriate and relevant datasets.
• Support other functional areas of NIFRS in accessing, understanding and analysing their specific datasets by providing technical knowledge and training.
• Provide a high level of internal and external customer service including taking ownership of customer queries and complaints and following issues through to completion.
• Ensure continued and effective working relationships with key internal and external stakeholders.
• Represent the Data Processing & Analysis Advisor as required.

Skills and Qualifications

Essential Skills

• Have a Level 4 qualification e.g. Degree or HND, ideally with a research or statistical element.
• Have at least one year’s relevant experience working in a statistical analysis/ research environment.
• Or possess a Level 3 qualification e.g. A-Levels or HNC and have at least two year’s relevant experience working in a statistical analysis/ research environment.
• Have at least two year’s relevant experience working in a statistical analysis/research environment.
• An understanding of data processing/analysis and information management processes
• Experience of carrying out research and the ability to interpret, analyse and present data
• Demonstrate an understanding and working knowledge of Microsoft Office applications
• Excellent planning and organisational skills
• Ability to work under pressure of multiple deadlines
• Good communication skills
• Possess a full, current UK driving licence Category B which enables the post holder to fulfil the full requirements of the role
• Demonstrate an understanding and working knowledge of Microsoft Office applications