---

Job description

To promote the Dark Sky Park and Observatory and heritage of the area. Provide a comprehensive information service for visitors and assist in the development of the Dark Sky Park and Observatory as an world-class visitor attraction. To introduce visitors to the observatory experience and to assist in providing an effective and efficient front of house service for visitors. To plan and organise tours and act as a cultural ambassador by offering interesting commentary and information, allowing visitors to enjoy an illuminating experience at the Dark Sky Park and Observatory. Please see employer website for full job details & person specification.

Responsibilities

• To lead visitors through the dark the skies experience and share specific knowledge related to its location, astronomy displays, historical facts / dates and any related anecdotes associated to the area.
• To deliver a high quality visitor experience that reflects the values, ethos and purpose of the Dark Sky Park and Observatory.
• Assist with the day to day management of merchandising, including sales, stock management and associated interpretation and information materials.

Skills and Qualifications

Essential Skills

• 5 GCSE’s (Grade A-C) or equivalent, including English Language and a numeracy based subject And Applicants must provide specific and personal examples of having at least 12 months’ relevant experience in the following areas:
• Effective interpersonal and verbal communication skills and the ability to communicate with a diverse range of stakeholders; A proven ability to work within a team setting and own initiative; Experience of working in customer service environment.

Further Information

Location: Dark Sky Park and Observatory. The council may retain a list of reserve candidates arising from this recruitment campaign, for any vacancies which may arise which are the same or similar and are of an equal grade of pay. Such a reserve list will be compiled and held for a period of 12 months. The post will be subject to a Basic ACCESS (NI) check for successful candidates in accordance with Access NI Code of Practice.