Call Handler
Job description
The successful candidate will assist the Response Maintenance Team with the day-to-day administration duties in a fast-paced environment. The role requires teamwork, good communication skills to ensure the team has adequate support and to assist in managing targets and workflows in a professional and efficient manner.
Responsibilities
- Manage email and telephone enquires both internal and from the public.
- Provide a professional level of customer service, telephone support for customer enquiries while always maintaining an efficient and pleasant manner.
- Look after and maintain your own specific contract effectively, meet deadlines, ensure tenants, management and contractors are kept up to date.
- Scheduling appointments, meetings, ensuring diaries are kept up to date.
- Maintaining accurate records.
- Provide support to the wider response maintenance team.
Skills and Qualifications
Essential Skills
- None essential as full training will be given.
Desirable Skills
- Previous administrative experience desirable
Further Information
Contact: careers@pkmurphy.co.uk for more information
- Vacancy ID
- 1745293
- Job ref.
- CallHandler/Lis/01
- Job Sector
- Secretarial and Administration,Customer Service and Call Centre
- Area
- Co Antrim
- Location
- Lisburn
- Salary
- £12.21 per hour
- No. vacancies
- 2
- Contract Type
- Permanent
- Weekly hours
- 37.5
- Published date
- 13/11/2025
- Closing date
- 27/11/2025
- Worktime
- 9am - 5pm
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