Call Handler


Job description

The successful candidate will assist the Response Maintenance Team with the day-to-day administration duties in a fast-paced environment. The role requires teamwork, good communication skills to ensure the team has adequate support and to assist in managing targets and workflows in a professional and efficient manner.

Responsibilities

  • Manage email and telephone enquires both internal and from the public.
  • Provide a professional level of customer service, telephone support for customer enquiries while always maintaining an efficient and pleasant manner.
  • Look after and maintain your own specific contract effectively, meet deadlines, ensure tenants, management and contractors are kept up to date.
  • Scheduling appointments, meetings, ensuring diaries are kept up to date.
  • Maintaining accurate records.
  • Provide support to the wider response maintenance team.

Skills and Qualifications

Essential Skills

  • None essential as full training will be given.

Desirable Skills

  • Previous administrative experience desirable

Further Information

Contact: careers@pkmurphy.co.uk for more information

Vacancy ID
1745293
Job ref.
CallHandler/Lis/01
Job Sector
Secretarial and Administration,Customer Service and Call Centre
Area
Co Antrim
Location
Lisburn
Salary
£12.21 per hour
No. vacancies
2
Contract Type
Permanent
Weekly hours
37.5
Published date
13/11/2025
Closing date
27/11/2025
Worktime
9am - 5pm

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