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Job description

THE EMPLOYER IS: DISABILITY ACTION NI Disability Action is a dynamic and progressive charity committed to improving the lives of people with disabilities across Northern Ireland. We provide a wide range of services that empower individuals in employment, education, advocacy and independent living, ensuring everyone can participate fully in society. This role is an excellent opportunity for someone starting their career in facilities support who wants to develop practical and organisational skills in a friendly, supportive environment. You’ll work alongside our Facilities Team, helping to maintain a clean, safe, and welcoming environment across the organisation. The Facilities Assistant will support the smooth running of daily operations within Disability Action. Working under the guidance of the Facilities Supervisor, the post holder will assist with cleaning and maintaining communal and office areas, setting up meeting and training rooms, supporting catering arrangements, keeping supplies and equipment organised, and helping ensure our workplace remains hygienic, comfortable, and well-prepared for staff and visitors. This opportunity is specifically for anyone with a disability, long-term health condition or difference, such as physical, sensory, mental health condition, or who is neurodiverse or has autism, ADHD, dyslexia or any other type of condition or communication, processing or learning difference. Disability Action is a values’ driven organisations, working for and with disabled people to fulfil their job and career goals. Applicants must be between 16 - 65 years of age and receiving any kind of benefit (eg Universal Credit, Employment Support Allowance, Tax Credits, Personal Independence Payment, Carers Allowance etc.). The JobStart Scheme aims to reach individuals with additional barriers who are economically inactive, as well as those who are unemployed, to ensure those with the greatest need can benefit from JobStart opportunities and that those who wish to work can do so. Disability Action is an equal opportunities employer committed to providing opportunities for all. We offer salary packages that are reflective of experience and aligned with industry standards, alongside a supportive environment that encourages professional growth. As a progressive charity, we provide our employees with opportunities to develop their skills and gain experience across a wide range of areas in a secure and thriving workplace. We are a Responsible Body for Access NI. A disclosure check will be undertaken; however, a criminal record will not necessarily be a bar to obtaining this role.

Responsibilities

• Maintain a high standard of cleanliness throughout the premises, including offices, meeting rooms, breakout areas, kitchens, lifts, corridors, and staircases.
• Damp dust furniture, fittings, ledges, and equipment, including desks, phones, and computers.
• Clean and maintain sanitary facilities and replenish supplies such as soap, paper towels, and toilet rolls.
• Clean kitchen areas, including work surfaces, fridges, and appliances.
• Clean partition glass on doors and empty waste bins.
• Bag and remove waste for collection as required.
• Receive and store domestic deliveries appropriately.
• Alert the line manager to any repairs needed for furniture, fittings, or equipment, and the need to order supplies.
• Set up and tidy meeting and training rooms, including chairs, tables, and equipment.
• Provide hospitality as required, including making and serving tea and coffee, and refilling dispensers for groups.
• Assist reception staff in operating the switchboard as needed.
• Support reception with incoming and outgoing post distribution when required.
• Report accidents immediately and comply with Health & Safety regulations.
• Assist with emergency evacuation procedures.
• Adhere to agreed quality standards.
• Undertake any other duties as required, in line with the status of the post.

Skills and Qualifications

Essential Skills

• Qualifications in English and Maths and/or at least one year’s relevant work experience gained through employment, volunteering, or education in a similar or relatable role.
• Knowledge of Microsoft 365 applications, including Excel, Outlook, and Teams.
• Willingness to learn and adapt to new systems, tools, and technologies.
• Organisational skills and attention to detail, with the ability to organise own activities and meet deadlines.
• Ability to be a collaborative team player, able to build positive working relationships and contribute to a supportive team environment.
• Able to follow instructions, manage time efficiently, and deliver work accurately and on schedule.
• Professional approach to handling sensitive information, with adherence to data protection regulations such as GDPR.

Further Information

The Employer is: DISABILITY ACTION NI JobStart Opportunity - Working Hours Information - Standard Hours: up to 25 hours per week. - Flexible/Reduced Hours: May be available upon approval by a Work Coach. - Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.