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Job description

THE EMPLOYER IS: IT HUB ARMAGH NI LTD The IT Support & Administrative Assistant will work alongside our technical team to gain hands-on experience in a modern IT environment. This is an entry-level role designed to help the participant build confidence, practical skills, and an understanding of day-to-day operations in the IT sector.

Responsibilities

• Assisting with the setup and configuration of new computers, laptops, and other devices. Installing basic software under supervision.
• Organise and prepare IT equipment, cables, and accessories for deployment (asset labelling, updating records, organising peripherals).
• Supporting the team with routine IT tasks such as checking equipment, organising stock, and basic troubleshooting.
• Performing general administrative duties including filing, data entry, documentation updates, and assisting with customer paperwork, helping to maintain an organised and tidy workspace for IT equipment and supplies.
• Shadowing senior colleagues to gain exposure to real-world IT support processes. Completing any training provided to develop IT and workplace skills.
• Follow company procedures and checklists to complete tasks safely and accurately.
• Work closely with the technical team, asking for guidance when needed and contributing to team activities.

Skills and Qualifications

Essential Skills

• Ability to use a computer confidently for everyday tasks.
• Motivated to develop technical knowledge, follow guidance, and take part in training.
• Able to speak clearly with colleagues, ask questions when unsure, and understand instructions.
• Able to follow checklists, record information accurately, and complete tasks to a high standard.
• Capable of managing simple tasks, keeping work areas tidy, and working methodically.

Desirable Skills

• A genuine enthusiasm for computers, IT equipment, or problem-solving in a technical environment.
• Familiarity with components like keyboards, monitors, cables, or the general process of setting up a device.
• Helps with completing admin tasks and maintaining basic documentation.
• Can understand simple written or spoken guidance for setting up equipment or installing software.
• Comfortable communicating politely with colleagues or clients when required.
• Able to think logically when completing tasks and identify when something doesn’t look right.

Further Information

The Employer is: IT HUB ARMAGH NI LTD JobStart Opportunity - Working Hours Information -Standard Hours: up to 25 hours per week. -Flexible/Reduced Hours: May be available upon approval by a Work Coach. -Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.