Riada Resourcing

Phone Number: 02870326600
Email: info@riadaresourcing.com
Web: www.riadaresourcing.com

Job description

Do you have experience working in housing, community services, support work, social care, or a customer-focused environment? Are you confident dealing with people, solving problems, and supporting individuals within the community? If so, this could be the role for you. The Northern Ireland Housing Executive is recruiting a Patch Manager to support tenants across the Enniskillen area, helping people sustain tenancies, manage housing issues, and access support services. This is a varied, community-based role suited to someone with strong communication and organisational skills who enjoys working directly with the public and making a positive difference locally. About the role: Holidays: 35 days pro rata Duration: Temporary, ongoing Public Sector Please note closing date for this vacancy is by 12 noon on 27th July 2026 - however you can register your interest for other upcoming vacancies by applying today

Responsibilities

• Tenancy management & sustainment.
• Tenancy termination & management of Housing Executive empty properties (voids).
• Tenancy management of existing and new tenancies.
• Secure tenants seeking to transfer to other social housing.
• Succession, assignment, joint tenancy & direct exchange applications.
• Income collection and rent account management.
• Community involvement, community cohesion and community safety.
• Liaison with the Housing Executive's leasehold unit regarding leaseholders within the patch.

Skills and Qualifications

Essential Skills

• Level 6 qualification with a minimum of 1 years relevant experience OR Level 5 qualification with 2 years relevant experience OR Can demonstrate equivalent continuing professional development/experiential learning and 3 years relevant experience.
• Strong communication and relationship-building skills to work with diverse tenants and stakeholders.
• Relevant experience is working in a customer focused environment / social services background.
• IT/ Microsoft Office Proficiency: Intermediate.
• A full current driving licence and access to a form of transport.
• As part of the reference checking and vetting process for this position you will be requested to undertake a Basic AccessNI Disclosure. Having a criminal record will not necessarily be a bar to obtaining a position.