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Job description

To provide administrative support services to all aspects of the DART Partnership operations.

Responsibilities

• Manage the day to day operation of the booking system
• To maintain the Partnerships current Management Information System (MIS), Flexiroute
• Deal with all relevant telephone, letter and personal enquiries ensuring appropriate follow-on communication or action where required
• Hold and take responsibility for the Emergency Phone outside office hours
• To produce and distribute agendas and the minutes of team meetings, sub-committees and reports for further meetings
• To provide clerical support for the Operations Manager
• To assist with the production of all materials for staff and volunteer training
• To assist with publicity, MIDAS training and open days, annual general meetings, displays and other events or meetings (including after office hours) relating to Down Armagh Rural Transport Partnership
• Maintaining adequate supplies of stationery and other equipment
• Assisting if necessary with the mentoring of administrative volunteers and placements from third party agencies
• To undertake any other reasonable duties as may be required from time to time by the Operations Manager in line with the status of the post

Skills and Qualifications

Essential Skills

• Minimum of 6 months experience in a busy office environment
• Minimum of 6 months experience dealing with customers
• Excellent telephone manner
• 5 GSCEs to include Maths & English or equivalent
• IT literate; MS Office Experience
• Ability to work on own initiative as well as part of a team
• Ability to communicate effectively
• Excellent interpersonal skills
• Good organisational and time management skills
• Ability to plan and prioritise own work
• Flexible approach to working hours

Desirable Skills

• Level 2 Business/ Admin qualification
• Experience of the Flexiroute Transport Management System
• ECDL
• Knowledge and understanding of the needs, including mobility needs, of people with disabilities and a commitment to their equal rights

Further Information

Work time: Monday-Friday 8.00am - 4.00pm.