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Job description

The Employer is: HIVE CANCER SUPPORT. .

Responsibilities

• Responding to all comments, posts, enquiries on social media.
• Provide day-to-day assistance in the management of brand social media communities.
• Have a good understanding of our clients and what we provide them with.
• Work efficiently as part of a team, ensuring effective communication throughout the working day.
• Develop and implement social media strategies to increase brand awareness and engagement.
• Create and curate engaging content for various social media platforms, including Facebook, Instagram, Twitter, and LinkedIn.
• Monitor social media channels for customer inquiries, comments, and feedback, and respond in a timely manner.
• Collaborate with cross-functional teams to ensure consistent messaging and brand voice across all social media channels.
• Analyse social media data and metrics to track performance and identify areas for improvement.
• Stay up-to-date with the latest trends and best practices in social media marketing.
• Promote the voices of young people and other service users.
• Update and maintain our website using a wide range of imagery and video footage.
• Promote all activities, including our youth programmes and services, across digital and traditional channels.
• Engage with external agencies regarding fundraising.
• Represent HIVE positively and effectively in all dealings with internal colleagues and external partners.
• Comply with all policies and procedures, with particular reference to safeguarding, codes of conduct, health and safety, equality and diversity, to ensure all activities are accessible.
• To assist with any promotional activities and visits that take place at HIVE.
• To be alert to issues of safeguarding and child protection, ensuring the welfare and safety of young people and vulnerable adults is promoted and safeguarded.

Skills and Qualifications

Essential Skills

• Proactive and responsive.
• Strong time management skills.
• Excellent communication skills, both written and oral.
• A passion for social media and an understanding of how brands use these channels.
• Good written Knowledge of communications & social media platforms and production of content. Verbal communication skills.
• Experience of producing context for social media platforms.
• Experience of Microsoft Office applications including Word, Excel, Outlook and PowerPoint.
• Experience of developing positive working relationships in a community setting.
• GCSE or equivalent in English and Maths.
• Work efficiently as part of a team, ensuring effective communication throughout the working day.
• Have a good understanding of our clients and what we provide them with.
• Provide day-to-day assistance in the management of brand social media communities.
• Responding to all comments, posts, enquiries on social media.

Desirable Skills

• Experience as a Social Media Assistant or similar role.
• Knowledge of various social media platforms, their respective audiences, and best practices for each platform.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Creative thinking and problem-solving skills.
• Familiarity with social media management tools such as Hootsuite or Buffer.
• Experience of marketing & fundraising concepts.
• Ability to produce innovative & inspiring videos to showcase human interest stories.
• Ability to produce and design engaging material using Canva and/or Photoshop.

Further Information

The Employer is: HIVE CANCER SUPPORT. Although this is a part-time temporary opportunity, hours may be extended, and it could lead to a permanent position. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO 16-24 YEAR OLDS. If you are on UC contact your Work Coach via your Journal. If you are in receipt of JSA, IS or ESA phone a Work Coach on 0300 200 7807. If you are 16-24 years old, unemployed, not in education or training and not in receipt of benefits phone 028 90726788.