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Job description

Do you come from a sales ledger / collections background and looking for a new opportunity offering excellent employee benefits and progression opportunities? Apply today to find out about employer hiring and role available. .

Responsibilities

• Making outbound calls in a professional manner
• Identify, investigate and resolve payment variances. This will include short payments, late payments, past terms discounts, duplicate billings, etc
• Reviewing open accounts for collections efforts
• Applying payments and facilitating resolution of customer disputes
• Proactively identifying process improvement opportunities that will reduce future occurrences of aged accounts receivable balances
• Maintain financial and data accuracy
• Commits to adhering to Service Level Agreements both within the company and with outside customers
• Supporting credit management across numerous sites

Skills and Qualifications

Essential Skills

• Previous experience in a similar role ie collections associate / sales ledger / admin in a high volume environment or similar
• Proficiency in Microsoft Office including Excel, Word, Access, and other software as needed to perform duties of the position
• A minimum of 5 GCSEs or equivalent including Maths & English
• Strong organisational skills in handling multiple responsibilities simultaneously with high attention to detail and a high level of accuracy
• Ability to work independently or/and collaboratively, and to adapt to a fast-changing environment
• Strong communication, proactive problem solving, and analytical skills required

Further Information

Employee benefits package: 38 hours per week. Monday - Friday 8:00 am - 5:00 pm & 8:00 am - 12 noon on Fridays. Flexible working available - Hybrid working model after successful completion of induction and training period (2 days at home, 3 days in the office) Permanent opportunity. Life Assurance. 33 days holidays increase to 34 after 2 complete years of service, Company sick pay after 6 months service. Inspire Employee Assistance Programme. Healthshield Cashback plan. Quarterly Gainshare bonus.