Customer & Revenue Protection Officer


Job description

To ensure revenue protection duties are carried out in line with company policy, and provide excellent customer service to all passengers in the delivery of the BRT programme. .

Responsibilities

  • Revenue protection
  • Conflict resolution
  • Validating and issuing tickets
  • Preventing fraudulent travel

Skills and Qualifications

Essential Skills

  • Customer service
  • Money handling
  • Report writing
  • Verbal and written communication
  • Team work
  • Geographical knowledge

Desirable Skills

  • Health and Safety training
  • 3 GCSEs including Maths and English or 2 years equivalent experience

Vacancy ID
1644897
Job ref.
016307
Job Sector
Customer Service and Call Centre
Area
Belfast
Location
Belfast
Salary
£27,348.58 per annum, rising to £28,787.98 per annum after 6 months
No. vacancies
4
Contract Type
Permanent
Weekly hours
37
Published date
12/03/2024
Closing date
02/04/2024
Worktime
Shift Work

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