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Job description

To understand a customer’s circumstances, needs or query at the front counter, responding effectively..

Responsibilities

• Main duties will comprise the integrated areas of housing advice and assistance, tenancy sustainment, homeless prevention, repair reporting & responding to any other query drawing on relevant experts.
• See candidate information pack for full details.

Skills and Qualifications

Essential Skills

• Hold a degree (Level 6) or equivalent and a minimum of 1 years experience in a customer support environment.
• See candidate information pack for full details.