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Job description

To be an integral part of the Store Team, assisting the Manager and Assistant Manager in the day to day operations of the Store, which will include Staff Training, Cash Management, Stock Control, Merchandising, Housekeeping, Store Security and Health & Safety..

Responsibilities

• Serving customers and up-selling.
• Cash handling.
• Customer service.
• Manual handling.
• Stock control.
• General housekeeping.
• Merchandising.
• As a Senior Sales Assistant in the absence of Store Management be your responsibility to ensure that all Staff not only adhere to Company Policies & Procedures but that all Store Operational needs and tasks are delegated, scheduled and completed.
• To direct and delegate daily tasks /duties to sales assistants when you are supervisor on shift and/or in the absence of management.
• To assist the Manager and/or Assistant Manager with any training of sales assistants as and when required to ensure staff are fully trained to complete all duties.
• In the absence of Store Management ensure all Till /Cash /Banking Processes and Procedures are completed in line with Company Policy.
• To accept in all deliveries during your shift and adhere to Deliveries Policies & Procedures.
• To ensure all deliveries are accepted into stock accordingly and as required.
• Ensure any delivery damages are followed up with Supplier and any issues/queries escalated to Manager or Area Manager if required.
• Be responsible, in the absence of Store Management for placing weekly stock orders and liaise with Area Manager.
• Conduct Line Counts as per H.O. Schedule, escalate any issues /concerns to your Manager.
• Conduct Date Checks, Stock Rotation and replenishment of stock.
• Any other duties relating to the position as may be deemed necessary by the management.

Skills and Qualifications

Essential Skills

• Flexibility with hours.

Desirable Skills

• Previous retail experience.

Further Information