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Job description

Main Duties - Site Presentation Outdoor maintenance including grass cutting, hedge trimming and fencing. Cleaning and minor maintenance of buildings. Ensuring site furniture / signage is well presented (installation, inspection and routine maintenance).Maintain the general upkeep and presentation of Departmental vehicles, plant and machinery. Litter / dog foul collection and bin emptying. Conducting visitor surveys including completion of questionnaires. Animal and plant control. Operating specialist equipment / machinery (for which training will be provided). Operating a range of tools and equipment, which may include hand tools, minor plant, machinery, and vehicles following the delivery of required training. Driving Departmental vehicles. Upkeep of and collection of data from visitor number counters Visitor Services Issuing admission tickets and receipts Cash handling Sale of goods Reconciling receipts against cash taken Carrying out stock control checks Escorting / supervising groups Assisting with the preparation, organisation and running of events. Giving guided tours and talks. Assisting with the preparation and setting up of displays/exhibitions, enhanced experiences and interpretative materials. Helping the public, answering questions and making visitors feel welcome. Assisting the facilitation of externally run events and usage of sites. Health and Safety Compliance with Health and Safety requirements including Lone working policy and procedures. Highlighting any issues at sites. Carrying out site inspections. Responding to and remedying issues identified in Health and Safety audits / inspections. Assisting with carrying out risk assessments and fire evacuation drills. Following up any issues arising. Maintaining records accurately. Timely and accurate recording of all accidents and ‘near miss’ incidents. Awareness of the correct response to an emergency situation. Other Duties Providing cover for designated State Care sites, and assisting with their operational running to include evening and weekend work. Opening, closing and checking the security of sites and car parks. Setting alarms where appropriate. Patrolling sites / buildings and enforcing byelaws as an ‘authorised person’ as set out on warrant cards where appropriate; encouraging responsible behaviour by the public. Operating audio visual, IT and camera equipment. Use of IT systems Maintaining and recording site information, such as complaints, visitor numbers and patrol reports. Supporting the establishment of and maintaining good working relationships with local landowners, local councils and local community groups and the general public..

Responsibilities

• Provide support to the Site Management & Premises Officer
• Outdoor maintenance including grass cutting, hedge trimming and fencing.
• Cleaning and minor maintenance of buildings.
• Issuing admission tickets and receipts
• Cash handling
• Sale of goods
• Health and Safety Compliance with Health and Safety requirements including
• Highlighting any issues at sites.
• Providing cover for designated State Care sites, and assisting with their operational running to include evening and weekend work.

Skills and Qualifications

Essential Skills

• Proof of 5 GCSEs Including Maths and English or equivalent and an Access NI check

Further Information

If interested please forward your CV and education proof onto Nicole.Campbell@therecruitmentco.uk Location: Dunluce Castle