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Job description

Responsible for Reception & Administration within the Medical Practice. Greeting patients in person and on telephone, making, cancelling appointments..

Responsibilities

• Greeting patients in person and on telephone, making, cancelling appointments.
• Update patients computer records as directed.
• Liaising with various agencies where required to provide repeat prescriptions when authorised.
• Coordinate patient appointments, hospital letters etc with staff members to ensure procedures are effective.
• Diary management.
• Organising, filing and maintaining patient records.
• Maintain a tidy reception desk and public areas.
• Updating and maintenance of the practice filing system to include scanning of patient/ practice correspondence.

Skills and Qualifications

Essential Skills

• Previous experience in a similar role (to include telephone & face to face contact).
• Fully computer literate.
• Evidence of working in a team & on own initiative.
• Excellent communication & organisational skills.
• Flexibility to cover sickness & holidays.
• 4 GCSEs grade A-C including English & Maths (or equivalent).

Desirable Skills

• Working within a GP surgery advantageous however full training will be given.
• Experience in a customer care role.

Further Information

Work Time: 24 hours per week Monday, Tuesday, Friday 8.30am - 5.30pm would also consider 9am start - 6pm. £11.44 per hour Temporary with the view to becoming permanent.